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Dining News: Coyote Tap House Wrongs Customers, Makes it Right

On Friday, I wrote a post about bars with Superbowl Sunday deals. One of the bars I listed was Coyote Tap House, with the flyer from their Facebook Page.

$5 pitchers, $2 shots and an all you can eat buffet, the advertisement claimed.

But when I got home from watching the Super Bowl at a buddy's house, I checked my e-mail and saw widespread dissatisfication with Coyote Tap House. (You can also see that dissatisfaction on the comments left on their Facebook page. Click on the image above for a larger version.)

"Coyote Tap House Super Bowl poster is a scam. Just got here, it's actually $10 pitchers plus $5 jäger bombs and $3 fireball shots. Only thing accurate is the $15 buffet price," read an e-mail I got from a reader named Joe. I asked Joe if the restaurant gave any sort of explanation. Joe replied, "Said it was a promoter mistake. They were aware of It, but didn't seem to care."

On Monday morning, I contacted Coyote Tap House to get their side of the story.

"We did offered the $5 pitcher from 11am-1:30pm on Sunday. After 1:30pm we offer $10 pitcher with 8 different brands to choose from. We apologize for any confusion that maybe cause your readers. We will continues to make changes to better serve our customers," wrote Christine.

That really didn't satisfy me, though. Their advertisement said "Superbowl Party." Not Tailgate or pre-game specials. A reasonable person reading their sign would have expected that they could arrive at any time during the game and receive those deals.

They replied that the flyer should have been more clear. "We do want to acknowledge that should of [SIC] clarify the time on the flyer."

Then, Coyote Tap House did the right thing in trying to fix things. They offered any person who contacted Cowtown Eats a pitcher of beer for just $1 the next time they came in.

Restaurants make mistakes. Especially new ones. There's no excuse for what appeared to be a bait and switch, but give Coyote Tap House credit for acknowledging their error and trying to make it right.

Because they're making an effort, it's likely I'll give their restaurant another try soon.

More News:

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Half-off heaven - At the risk of sounding like Jerry Seinfeld performing a stand-up comedy routine, it still has to be asked: What’s with all these sushi places offering half-off sushi rolls? Sure, it’s incredibly convenient that something is permanently 50 percent off and you get double the sushi for your dough, but you’re also always left with a head-math problem every time you order. Anyway, with the growing popularity of this marketing gimmick, there are a few standout rolls I’ve encountered at half-price. Jonathan Mendick on Sac News & Review.

Midtown Cocktail Week coming Aug. 18 - Aug. 25 - Planning is now underway for the sixth annual Midtown Cocktail Week, and while the full scope of events is still being worked out, we can report these cocktail festivities will run from Aug. 18 to Aug. 25 at various central city restaurants and watering holes. In previous editions, Midtown Cocktail Week has featured a variety of tastings, classes and cocktail competitions. Organizers are talking about expanding the scope of Midtown Cocktail Week 2013, with additional locations and a possible "hub" for the festivities with a series of satellite events. We'll keep you posted as more news comes through. Chris Macias in the Sac Bee.

Friday Food Featuring Marinello's In Fair Oaks - They mix contemporary and traditional tastes, for a unique dining experience that is all Italian. Welcoming Marinello's to our Friday Food Segment...On KFBK.


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